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| Name: | John T. |
| Location: | |
| Testimonial: |
I just dropped off my 98 4Runner at H'wood Toyota for new
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| Name: | Annabel C. |
| Location: | |
| Testimonial: |
I can't say enough about the service I received...starting
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| Name: | Rebecca P |
| Location: | |
| Testimonial: |
I am still finishing up my experience with this shop, but figured
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| Name: | Melissa W |
| Location: | |
| Testimonial: |
I can not believe I am giving a car dealership 5 stars, but
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| Name: | Pablo P |
| Location: | |
| Testimonial: |
We bought a car from Garren there and he was great. He was
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| Name: | Rhonda Woodhouse |
| Location: | Los Angeles CA |
| Testimonial: | TO WHOM IT MAY CONCERN:
I am very grateful for the VW driving experience and brand in my life! It appears to be a permanent choice in my lifestyle as I am now driving my third VW vehicle! There is a lyric from an old song that reads, Heaven must be missing an angel. Well, heaven must be missing an awesome "dream team", since Vante Williams and Jennifer Bright are at VW Santa Monica dealership making dreams come true … effortlessly! They handled every aspect of my VW purchasing experience as though it was made in heaven! The exceptional regard and professional quality of Vante Williams' and Jennifer Bright's approach towards matching the conciseness of my vehicle needs/desires, as well as, budget gave way to a most favorable and unforgettable purchasing pleasure! The "dream team" is absolutely an AMAZING representation of VW's high standards! My 2010 VW purchase was FLAWLESS! THANK YOU Vante Williams for your prompt and timely delivery in every aspect of my purchasing needs! THANK YOU Jennifer Bright for your personable qualities. It was hard not to regard you as an old acquaintance during the test drive! When it comes to FIRST CLASS SERVICE, you two can write the instructional book on it for all of VW reps! THANK YOU both for the impeccable precision of purchasing with clarity, extensive product knowledge, presentation and orientation of your product, unmatchable and impressive professionalism and the timely delivery of my 2010 Jetta! YOU are a priceless Volkswagen team who give new meaning to its reputable name brand! YOU ARE A TREASURE BEYOND MEASURE! HAPPY 2010 HOLIDAYS! Rhonda Woodhouse 323.243.1028 |
| Name: | Gabriela |
| Location: | Los Angeles |
| Testimonial: | I want to recommend one person I deal all the time with in service department at Toyota of Hollywood.
This person is Pat Cabral. I think he helped me for the last 15 years . Thank you Pat. |
| Name: | Victor L |
| Location: | Hollywood Ca |
| Testimonial: | SERVICE DEPARTMENT & USED CAR DEPARTMENT
SERVICE: Great, friendly, competent service at reasonable prices. I have been taking my Toyota Solara there for service for the past 5 years and have always received exemplary service. They have always acted with integrity, never trying to sell me something I didn't need. Most times I waited for the car and they always delivered it within the time they promised. I never needed to return the car because of shoddy or incomplete service. It was always done right the first time. Services are followed up by phone calls to make sure I was completely satisfied.b Pat Cabral who is now in a management position over there was particularly helpful and always provided communication and service with "customer satisfaction" in mind. I highly recommend anyone, particularly those folks who are skeptical about auto repair, to take their car to Toyota of Hollywood for service and repair. USED CAR DEPARTMENT: I sold my Solara Convertible to the Used Car Department at Toyota of Hollywood. It was very pleasurable. The manager, Roobik Arakelian was professional, efficient, and acted with complete integrity. He went out of his way to prepare the paperwork efficiently and I was impressed with how he kept his word and provided complete and clear information, and a timely check that I was able to cash immediately. He did it all with a smile and a sense of humor. His assistant, Lupe, contributed to this positive experience. I highly recommend Toyota of Hollywood for their car service and Used Car transactions. |
| Name: | L C |
| Location: | |
| Testimonial: | My experience started with comparison shopping here for a Jetta and while I didn't get it here because the price was the highest of the bunch (figured as much since SM probably has high overhead just due to location), I did come here for service since it is convenient. What started as convenience became complete satisfaction when I saw the price. My previous car was a Toyota and the service was never really less than $100 (even for the minor service - basically an oil change) at Toyota of Hollywood so I was pleasantly surprised at the $65-ish (tax included) price tag for the first service (and cheaper for the next service). Although I do love cars, I am not a mechanic so my measure of how good a service department is at a dealership is based on whether the car is running well after service. Since my car is running in tip-top shape, I have no complaints. |
| Name: | N B |
| Location: | |
| Testimonial: | I go to this place only because of J.D the service advisor. Our both VWs are maintained and serviced here. I am happy with the service and if anyone tells you that owning a VW and service/maintainence is cheap then its a lie. Compare it with the costs of a BMW or MB and you are much better off. JD will squeeze you in for urgent attention and takes pride and gives personal attention to your VW problems. A gentleman. The Sales Dept. I would never recommend, that's why we bought our two Passats from Livingston VW in Woodland Hills. SM VW is "extremely" not competive as far as sales of cars. Sucks. I recently bought a 3rd VW for a friend of mine from another VW dealer as Santa Monica VW was not competetive at all. They were overpriced a lot. You figure it out. Every time I have given them a chance to sell me a car they have failed so far. |
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